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Terms & Conditions

Cancellation & Returns

Our policy is fairness and straightforwardness. Please let us know if there is any problem with your order.

Cancellation before dispatch:

You are free to simply cancel any order or part of an order prior to dispatch and you will receive a refund (including associated postage) - but please contact us as soon as possible.


Please contact us prior to returning anything.

If you change your mind, you can return any item without question for a refund, but you will be liable for the postage & package costs both ways.

We guarantee that our goods are as described - or we will refund the full price plus postage & packing costs.

If we have made a mistake, we will do our best to put things right or compensate you.

Any complaint must be made within 7 days of receipt. / 01278 66 22 33

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